FAQs

All of our prices are listed on our pricing page for transparency.

Most private investigators charge by the hour (often with a retainer) and bill for investigator time, travel, and case expenses such as records, databases, or specialized tools.

Crime Fixer is different: we use a monthly subscription model so you can budget more predictably. If you have a specific goal you want to achieve, schedule a free consultation and we can provide an estimate of the total cost based on what you tell us.

No. Everything we do is confidential. We will never disclose that you hired us, all the information you provide will be securely stored, and all our services will be conducted in secret to safeguard you from suspicion and retaliation. Our investigators are trained in covert operations and will never reveal your involvement. If we need to communicate with you, we can use secure, encrypted channels if you believe you're being monitored.

Yes, everything we do is legal. Crime Fixer is a licensed private investigation agency in Washington State (License #DOR00031710). We carry $1,000,000 in general liability insurance and a $10,000 surety bond. We coordinate with attorneys and law enforcement to ensure we're operating within the bounds of the law and that all the evidence we gather will hold up in court. We've successfully provided evidence in hundreds of criminal and civil cases. Any references to "arrest" on this website refer to citizen's arrest authority under Washington State law (RCW 10.31.100).

Very quickly. You can book same-day service until 9 PM Pacific Time, or schedule up to 30 days in advance. For emergencies, we provide 24/7 response - we respond first, you pay within 24 hours after service is complete. Our services begin running immediately upon subscription activation.

We provide service throughout Washington State. Our office is located at 400 University Street, Seattle, WA 98101. Travel time is $1.50/min (Basic), $1.00/min (Standard), or $0.50/min (Advanced) with mileage included, calculated from our Seattle office. Our remote services (cyber security, location search, background checks) can be conducted anywhere in the country.

Yes. All evidence we gather is obtained through legal methods and is admissible in court. We provide court-ready reports delivered by 9:00 PM the next day with timestamped evidence. Our licensed private investigators can also provide court testimony to enhance the credibility of your case. We've successfully supported hundreds of criminal and civil cases with our evidence.

A private investigator (also known as a PI, private eye, private detective, personal detective, or personal investigator) is a licensed professional who conducts investigations on behalf of individuals, attorneys, and businesses. Private investigators gather evidence, locate people, conduct surveillance, perform background checks, and provide security services. Unlike law enforcement, private investigators work directly for you and focus exclusively on your case.